Yes. Simply enter the recipient’s address as the delivery address at checkout, and we’ll send the gift directly to them.
You can also add a complimentary gift message, making it easy to send a thoughtful gift to someone even when you can’t be there in person.
Yes. You can add a complimentary personalised gift message to your order. Simply enter your message when placing your order and we’ll include it with your gift.
Yes. Giftoria is all about making gifting easy and beautifully presented.
Many of our gifts and gift sets come ready to give, and selected orders can also include gift packaging options. Please check the individual product page for the packaging included with your chosen gift.
Gift wrapping costs $1 AUD for each item you choose to have wrapped.
Select the gift wrapping option and your preferred style on the product page before adding the item to your cart.
Yes. Our Build Your Own Gift Box lets you create a personalised gift by choosing products from the Giftoria collection and combining them into one beautifully presented gift box.
It’s a great option when you want to create something more personal for a birthday, anniversary, celebration or other special occasion.
Giftoria specialises in thoughtful gifts for women, including jewellery, jewellery boxes, preserved flowers, ready-made gift sets and Build Your Own Gift Boxes.
You can shop by recipient, occasion, gift type and budget to make finding the right gift easier.
Giftoria delivers Australia-wide using Australia Post.
Orders of AUD $65 or more qualify for free standard shipping. Shipping options and charges for orders under $65 are shown at checkout.
Orders are generally processed within 1–2 business days.
Estimated delivery times within Australia are:
- Standard Delivery: 2–5 business days
- Interstate or Heavy Orders: 3–8 business days
- Express Delivery: 1–4 business days
Delivery to regional or remote areas may take longer. Delivery timeframes are estimates and may be affected by Australia Post delays, peak periods or other circumstances outside our control.
Giftoria currently ships within Australia only.
Giftoria is a Melbourne-based Australian gift store, serving customers across Australia through our online store. Learn more about Giftoria.
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, UnionPay and Afterpay. Available payment options are shown at checkout.
If you need to change or cancel an order, please contact us as soon as possible.
We’ll do our best to help, but once an order has been processed or dispatched, we may not be able to make changes or cancel it.
Eligible items can be returned within 30 days in accordance with our Returns & Exchanges Policy.
Items must meet the return conditions outlined in our policy. Please refer to our Returns & Exchanges Policy for full details, including any items that may be excluded from change-of-mind returns.
Eligible gifts may be returned within 30 days, subject to our Returns & Exchanges Policy.
Please contact us with the relevant order details and we’ll help you with the next steps.
Please contact us as soon as possible with your order details and photos showing the issue.
We’ll review the problem and help arrange an appropriate solution in accordance with our Returns & Exchanges Policy and your rights under Australian Consumer Law.
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