Shipping & Delivery
Giftoria is committed to preparing and dispatching every order with care and attention.
Order Processing
Orders are generally processed within 1–2 business days, excluding weekends and public holidays.
Processing times may be extended during peak periods, promotional events, or unforeseen circumstances.
Shipping Within Australia
We currently ship to Australian addresses only.
Shipping Fees
At Giftoria, shipping fees are automatically calculated at checkout based on your delivery address and the size and weight of your order. This allows us to offer you the most accurate and fair shipping rate, while ensuring your gifts are carefully packaged and delivered safely. Once you enter your shipping address, the final delivery fee will be clearly displayed before you complete your purchase, no surprises, no hidden costs. We currently ship Australia-wide and work with trusted local carriers to ensure timely and reliable delivery.
Delivery Timeframes
Estimated delivery times are provided as a guide only:
- Standard Delivery: 2–7 business days
- Interstate / Heavy Orders: 3–8 business days
- Remote Areas or Express Services: 1–5 business days (depending on carrier)
Delivery timeframes may vary due to courier delays, weather conditions, or factors beyond our control. Giftoria does not guarantee delivery dates.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details, where available.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete delivery information at checkout.
Giftoria is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address details.